New Telecommunication System and contact center for Viva-MTS

During the more than seventeen years of its operation, Viva-MTS has won the trust and loyalty of more than two million subscribers. In the era of digital transformation, Viva-MTS’ strategy is aimed not only at providing voice communication and Internet access services, but also at creating an ecosystem of telecommunication services.

Viva-MTS and Beltel Inc. have been collaborating successfully for over 7 years, during which we have accomplished:

  • Modernization and expansion of the telecommunications system
  • Implementation of a contact center and IVR system
  • Service support for the implemented solutions.