We first offered call center services in 2001 when the call center market was just emerging in Russia. Since then we have been very active in this area and have made it one of our main services.
Using state-of-the-art hardware and software manufactured by leading vendors we offer a full range of services in the construction and modernization of cost-effective call centers including:
- Careful analysis of your business processes
- Selection of the most optimal solution that matches your needs
- Delivery and installation of all hardware and software
- Training and preparation of technical staff
- Consulting at all stages of project implementation
- Equipment maintenance
Since 2001 we’ve built more 50 contact centers for different industries.
- Contact Center for “Irkutskenergosbyt”
- Regional Contact Center and Telecommunications Network for IKEA